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Taking Ownership

Knowledge of the current situation or issue at hand;ability to take full personal responsibility or ownership for assignments, activities, decisions and results.

Behavior Statements

Proficiency Level 1 - Basic understanding

Describes the importance and relationship of 'taking ownership' to job performance.

Discusses examples and impacts where lack of ownership contributed to problems.

Provides examples of various ownership behaviors.

Pursues personal development to enhance one's proficiency with taking ownership.

Proficiency Level 2 - Working experience

Takes personal ownership of and strives to meet assigned accountability expectations.

Delivers work quality and quantity in addition to meeting deadlines.

Demonstrates commitment to delivering on all promises as a credible, trusted organizational representative.

Presents problems or issues and simultaneously provides recommended solutions.

Acknowledges and corrects mistakes; doesn't make excuses or diffuse blame for errors.

Proficiency Level 3 - Extensive experience

Displays strong personal commitment to organizational success, inspiring others to commit to shared goals.

Encourages other team members to responsibly commit to goals and accountabilities.

Demonstrates personal responsibility and decisive action in difficult or complex situations.

Volunteers and takes the lead on challenging tasks and projects.

Evaluates situation and assures understanding for areas of responsibility lacking clear accountability.

Collaborates with others to clarify and help resolve issues of accountability and ownership.

Proficiency Level 4 - Subject matter depth and breadth

Inspires teams to assume full responsibility for shared goals and objectives.

Coaches others regarding commitment and assumption of ownership.

Gives honest, timely feedback, including difficult discussions about taking ownership for one's decisions, actions and results.

Helps define team and organizational practices that promote improved personal ownership.

Takes full responsibility for results, keeping stakeholders properly informed of status, issues and potential problems.

Sought as an expert who promotes the motivational elements of ownership.

Interview Questions

  • Could you describe a recent example of how you handled a mistake - yours or a teammate's?
  • Tell me about an assignment or project you're working on now that is past due, why it is unfinished and how you plan to finish it.
  • Tell me about a time you have taken full responsibility for a shared goal.

Titles with Shared Competencies