Large Animal Hospital Veterinary Care Manager

Summary

The manager supervises and coordinates activities of a single large animal hospital unit in a veterinary academic teaching hospital. The manager is responsible for the daily operations of the department and the personnel to ensure adherence to quality standards, deadlines, and established procedures. This position will require developing, implementing, revising, interpreting, and enforcing the Standard Operating Procedures (SOPs), company policies and procedures, and service standards.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description. These functions are not all-inclusive nor do they cover the full extent of the duties performed.

• Develops and implements policies and procedures.
• Furnishes input for budget planning and participates in budget monitoring/management.
• Maintains equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Maintains staff performance by recruiting, selecting, orienting, and training employees.
• Maintains by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustment.
• Serves as working manager by actively participating and performing services on a regular basis.

Education and Experience

High school diploma or equivalent and four years of experience loading, unloading, restraining, handling and treating horses or two years of experience loading, unloading, restraining, handling and treating horses in a veterinary academic teaching hospital.

Licensure and Certification

Credentialed veterinary technician (CVT/LVT/RVT) or Certified Veterinary Practice Manager (CVPM).

Supervision

Received: Detailed and precise instructions as outlined in service protocols and procedure. Minimal supervision is required but supervisor is normally available for advice and consultation.

Exercised: General supervision and oversight of technicians, students and support staff. Instructions are both written and oral.

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