Veterinary Practice Manager
Summary
Oversee a satellite clinic for the main veterinary hospital. Provide a variety of analytical, evaluative, advisory, coordination, supervisory, and technical functions in support of the facility.
Examples of Work
Job functions are specific duties that would be included in the essential functions of the job description. These functions are not all-inclusive nor do they cover the full extent of the duties performed.
- Provides training and development of staff.
- Reviews, evaluates, and analyzes performance of the practice.
- Recruits, interviews, and hires new employees and conducts employee performance reviews.
- Manages personnel training and development programs including safety training.
- Understands and ensures compliance with appropriate regulatory agencies.
- Understands and ensures compliance with the legal and ethical guidelines surrounding confidentiality of staff, clients, and patients.
- Understands the ethical requirements of veterinary practice, as outlined in the AVMA and CVPM code of ethics, and ensures that professional and support staff fulfill their ethical responsibilities.
- Is responsible for ordering and stocking of supplies and equipment.
- Provides budget oversight.
- Maintains equipment.
- Is responsible for discipline/discharge of employees.
- Oversees the marketing of the practice.
- Responsible for rDVM communication and client complaints.
Education and Experience
Certified Veterinary Practice Manager (CVPM); or a bachelor’s degree in business administration or a related field and three years of relevant experience; or an equivalent combination of education and experience.
Licensure and Certification
CVPM preferred.
Supervision
General supervision and oversight of employees, other personnel services, students, volunteers, and support staff. Instructions are both written and oral.
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