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Training Program Administration

Knowledge of and ability to administer every aspect of a training program, including content, procedure, tools and logistics.

Behavior Statements

Proficiency Level 1 - Basic understanding

Describes key responsibilities of the training administration function.

Identifies major activities performed by the training administrator.

Documents the flow of administrative processes associated with training delivery.

Gathers information on the application of various tools and systems for training program administration.

Proficiency Level 2 - Working experience

Assists in choosing the right location for training sessions.

Processes registrations, wait lists, confirmations, cancellations and other communications for all training programs.

Prepares facilities and materials for specific training programs.

Obtains appropriate tools required for preparation and production of training materials.

Produces routine training activity reports for managers, instructors and participants.

Proficiency Level 3 - Extensive experience

Coaches others on operating all aspects of the training administration function.

Monitors and maintains training equipment and materials.

Evaluates functions and features of leading training administration tools.

Advises others on the improvement of training program administration.

Oversees the effectiveness of the training administration function.

Develops procedures for training programs registration, confirmations, wait listing, cancellations, etc.

Proficiency Level 4 - Subject matter depth and breadth

Leads in developing, organizing and running complex, high-pressure training programs.

Directs the development and implementation of a multi-function learning center.

Develops criteria for evaluating the effectiveness of the training program administration processes.

Establishes policies, standards and best practices for training program administration.

Champions the use of new training program administration tools and platforms.

Designs strategies for the training administration function according to learning and development strategies.

Interview Questions

  • How did you select appropriate training administration systems in your previous position(s)?
  • What typical problems did you encounter with training logistics management in your previous position(s)?
  • Please list 3 major training administration tools.
  • How did you evaluate the effectiveness of training administrative processes?
  • Tell me about your past experience with training programs administration.

Titles with Shared Competencies