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Housekeeper II


Perform any combination of light/general cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner.  Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.  Utilizes knowledge of commonly used concepts, practices, and procedures within the field.  Relies predominately on instructions and pre-established guidelines to perform the functions of the job, but some job functions may require exercising some independent judgment.  Works under general supervision.  Typically reports directly to a Custodial Supervisor or Custodial Manager while working under the oversight of a Housekeeper III.  May report directly to a Housekeeper III.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items (soap, toilet paper, etc.)
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers
  • Dust and polish furniture and equipment
  • Keep storage areas and carts well-stocked, clean, and tidy
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines
  • Move and arrange furniture and turn mattresses
  • Hang draperies and dust window blinds
  • Lift and move lightweight objects and equipment
  • Change sheets and towels; make beds
  • Polish metalwork, such as fixtures and fittings
  • Sort linens and other articles, load washing machines, and iron and fold dried items
  • Request repair services and wait for repair workers to arrive
  • Sort, count, and mark clean linens and store them in linen closets
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions
  • May deliver items such as ironing boards, baby cribs, and rollaway beds to guests’ rooms
  • Assign duties to other staff and give instructions regarding work methods and routines
  • Replace light bulbs

Education and Experience

Completion of ninth (9th) grade and one year of experience in the field or in a related area

Licensure and Certification



  • Works under general supervision
  • Does not directly supervise others

To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.