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Scheduling Work And Activities

Knowledge of the schedule creation process; ability to develop and maintain a workable schedule to accomplish the overall goals of day-to-day operations.

Behavior Statements

Proficiency Level 1 - Basic understanding

Lists the major tools and technologies pertaining to scheduling work and activities.

Identifies the processes and procedures for creating schedules.

Identifies information in a schedule that involves or impacts departmental or personal work.

Understands the basic concepts and principles for scheduling work and activities.

Proficiency Level 2 - Working experience

Schedules events, programs and activities as well as the work of others.

Uses scheduling tools and technologies to create and maintain a schedule.

Follows appropriate scheduling procedures and prioritizes actions.

Monitors any schedule delays and explains to stakeholders the reason for these delays.

Sets scheduling guidelines, dependent on different working environments.

Proficiency Level 3 - Extensive experience

Coordinates workloads, within allocated timeframes, for different operations departments.

Teaches others how to use scheduling tools and technologies to organize work activities.

Evaluates established scheduling policies and processes and updates them.

Anticipates obstacles, barriers or gaps that would impact the efficiency of work and activities.

Develops clear, thorough schedules that deal with a variety of situations.

Develops clear, thorough schedules that deal with a variety of situations.

Develops clear, thorough schedules that deal with a variety of situations.

Proficiency Level 4 - Subject matter depth and breadth

Establishes expectations, milestones and deliverables in scheduled work throughout the organization.

Advocates advanced tools and technologies application for complex and significant scheduling.

Leads in developing workflows and timely completion of activities that deliver results.

Discusses industry trends and market directions in scheduling methodologies.

Constructs scheduling standards that directly impact organizational delivery capabilities.

Articulates a historical and future perspective in work scheduling systems.

Interview Questions

  • What kind of feedback did you obtain after you showed schedules that you prepared to senior managers?
  • Tell me about a project related to scheduling that you were involved in during your previous job(s).
  • What kinds of problems did you encounter when scheduling work and activities?
  • How did you implement overall scheduling policies and procedures in the department?

Titles with Shared Competencies