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Training Delivery

Knowledge of a wide range of training approaches, and tools used to implement these programs; ability to design, conduct and evaluate training programs.

Behavior Statements

Proficiency Level 1 - Basic understanding

Compiles a list of key issues and considerations with regards to training delivery.

Classifies key activities associated with training delivery.

Gathers information on major methods and vehicles to deliver training programs.

Supports the compliance to quality requirements and industry standards for delivering a specific training program.

Proficiency Level 2 - Working experience

Participates in delivery of training via various methods for existing lesson plans.

Defines key learning objectives for training sessions.

Selects suitable delivery methods for different training sessions.

Implements adjustments to training in light of audience feedback.

Documents and reports problems that arise during training sessions.

Proficiency Level 3 - Extensive experience

Coordinates the delivery of training sessions and their associated activities.

Monitors the progress of training session delivery to ensure training schedules are followed.

Coaches junior colleagues in choosing proper delivery methods for complicated training situations.

Evaluates the benefits and drawbacks of each delivery mechanism for various training programs.

Evaluates the quality of training delivered throughout the organization.

Collaborates with other functions to adjust training delivery in light of practical requirements.

Proficiency Level 4 - Subject matter depth and breadth

Directs the entire training program for the organization.

Establishes and redesigns training delivery procedures according to audience feedback.

Builds selection guidelines and application manuals for training delivery.

Develops new mechanisms to improve the impact of training delivery.

Creates quality evaluation guidelines for training delivery.

Leads discussions on the historical background and future perspective of training delivery.

Interview Questions

  • What training delivery techniques have you used? Which do you prefer and why?
  • What have you found to be particularly challenging in training delivery?
  • Describe the industry standards for delivering training programs.
  • What training program feedback have you received from clients and/or employees?

Titles with Shared Competencies