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Knowledge of and ability to use office electronic calendaring software and capabilities.

Behavior Statements

Proficiency Level 1 - Basic understanding

Identifies key functions and features of organization's calendaring software.

Names common uses of calendaring software.

Explains how to open and browse one's own schedule.

Utilizes the help facility for solving problems and learning new features.

Proficiency Level 2 - Working experience

Views, retrieves and updates own calendar entries in accordance with procedures and conventions.

Uses software to create and review personal tasks and appointments.

Customizes time ranges, size, shape, layout, etc. in own calendar.

Receives meeting requests from others and manages own calendar accordingly .

Creates and sends requests for group appointments and meetings.

Proficiency Level 3 - Extensive experience

Helps others understand the wide range of functions available with calendaring software.

Creates multi-level and repeating tasks for self and others.

Adds notes, attachments or reminders to tasks or appointments for self and others.

Prints using varied and complex setup, designs and page combinations.

Manages multiple calendars using features such as 'show through' and adding tabs.

Compares and contrasts functionality among different releases.

Proficiency Level 4 - Subject matter depth and breadth

Evaluates full range of uses and capabilities of alternative calendaring packages.

Applies search, sort and conflict reconciliation features to own and others' calendars.

Utilizes complex features such as security, time zones, color coordination, etc.

Contributes to design standards and procedures for use of calendar software.

Discusses marketplace trends and directions for calendaring applications.

Leads in decisions about upgrades or changes in calendaring software.

Interview Questions

  • How did you customize your own calendar to improve your efficiency and effectiveness as an employee?
  • Tell me about some innovative ways your organization used calendaring software.
  • How did you ensure that all employees were using calendaring software consistently and effectively?
  • How did you ensure the security of your calendar software?

Titles with Shared Competencies