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Credibility **

Displays responsible, reliable, and trustworthy actions

* This competency pertains specifically to UF Advancement.

Behavior Statements

Proficiency Level 1 - Basic understanding

Assumes accountability for actions.

Take ownership for their self-development.

Consistently demonstrate diplomacy and tact in interactions.

Exhibit ethical or trustworthy actions.

Proficiency Level 2 - Working experience

Conducts work with purpose and ownership, making the most of their time, resources, and portfolio.

Demonstrates follow-through and a need to finish to build trust.

Meets organizational standards and guidelines, acting in an ethical and authentic manner.

Approaches interactions with the appropriate discretion.

Demonstrates commitment to self-development for the good of the organization.

Proficiency Level 3 - Extensive experience

Identifies, reflects, and acts on ways to encourage and enable accountability in self and others.

Pursues opportunities for professional development on skills required to achieve desired results and provide exceptional services.

Advises donors of the regulatory requirements governing philanthropic gifts and the available financial vehicles.

Serves as a role model on ethical behavior and proactively alerts leadership of issues compromising integrity of the gifting process.

Proficiency Level 4 - Subject matter depth and breadth

Leads efforts to maximize established measures of quality.

Frequently sought out for advice and expertise on donor practices and processes.

Leads efforts to address issues that compromise donor and/or organizational best interests.

Consistently and successfully navigates interactions with internal and external stakeholders thereby strengthening relationships.

Interview Questions

  • Tell me about an ethical dilemma you encountered while trying to serve a donor’s needs. What guidance did your supervisor offer? What did you learn from it?
  • Share with me a time when your credibility was compromised. What was your reaction? Which stakeholders (e.g. staff, faculty, donors) were involved? What was the outcome?
  • Tell me about a time your supervisor provided you with constructive feedback. What was your response? What did you learn from this experience?

Titles with Shared Competencies