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Planning And Organizing

Mobilizes both time and resources to get things done.

Behavior Statements

Proficiency Level 1 - Basic understanding

Identifies own key assignments, schedules, and process steps.

Demonstrates the ability to estimate the time and resources required to complete tasks.

Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Seeks help to modify priorities as new information surfaces or conditions change.

Proficiency Level 2 - Working experience

Creates action plans that ensure the accomplishment of responsibilities.

Breaks tasks into manageable steps that can be incorporated into a personal work plan.

Raises awareness of potential bottlenecks and disruptions to the schedule.

Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.

Escalates concerns over competing or conflicting priorities.

Proficiency Level 3 - Extensive experience

Identifies the critical goals and tasks required to meet daily objectives.

Develops contingency plans or to improve processes and to avoid problems before they occur.

Tracks the implementation of plans closely to ensure that desired outcomes are achieved.

Manages conflicting priorities effectively.

Evaluates linkages and interrelationships when prioritizing multiple responsibilities.

Updates stakeholders on potential changes; re-negotiates requirements as necessary.

Proficiency Level 4 - Subject matter depth and breadth

Specifies the underlying assumptions related to designated work.

Documents plans with clear objectives, action steps, accountabilities, resource requirements and timelines.

Synthesizes pertinent information to plan a course of action.

Manages links among multiple projects and anticipates the impact of the project's outcome on all concerned.

Optimizes time, tools, and resources to achieve desired results.

Tracks successes in order to establish processes viewed as effective for the entire enterprise.

Interview Questions

  • How do you handle email?
  • What are some of the work habits you've found to be most effective?
  • Could you describe a situation in which you needed to stay on top of multiple priorities?
  • Can you describe a project plan you put together, either for work or for an outside interest?

Titles with Shared Competencies