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IT Professional II

Summary

This position has responsibilities in two or more IT related functions within a unit or college, these can include systems design, systems and network administration, programmer/analyst, IT support, and multimedia.  This position typically demonstrates advanced knowledge of principles, practices and procedures. This position works independently on complex work assignments, reviews progress and results with management as appropriate; may manage and delegate work to lower-level staff.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

  • Evaluates equipment, components, and software for new solutions to complex information systems.
  • Leads in the selection, installation and maintenance standards on software/hardware applications and network systems.
  • Interfaces with vendors to resolve hardware and software problems.
  • Consults on programming and administration for applications and databases.
  • Develops design requirements as needed.
  • Participates in and provides information for the strategic planning process at the department or college level.
  • Develops and maintains programs and scripts to aid in systems management.
  • Provides oversight for the configuration, maintenance and security of network devices, server hardware, operating systems and associated services.
  • Manages the development of plans, schedules and requirements for the deployment and lifecycles of systems.
  • Interfaces with University organizations to resolve service related issues.
  • Leads and provides oversight for development projects of moderate to large scale.
  • Maintains familiarity with software standards and procedures.
  • Plans for implementation of, and ensures compliance with University, college and/or departmental security and configuration policies.
  • Designs, plans, installs, debugs, and troubleshoots operations support and automation systems, systems software, hardware applications and support products.
  • Installs, evaluates, and applies software and application updates, ensures back-up and recovery capabilities.
  • Develops strategies for implementing multimedia technology across a range of programs and initiatives.
  • Provides consultation to faculty and staff in the design and structure of multimedia solutions for active and collaborative, computer-mediated, and distributed learning.
  • Develops proposals, work plans, training plans, budgets and reports of IT projects.

Education and Experience

A bachelor’s degree in an appropriate area of specialization and four years of appropriate experience or an equivalent combination of education and experience.

Licensure and Certification

N/A

Supervision

Position may manage and delegate work to lower-level staff.

Competencies

To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.