IT Generalist II
Summary
This position has responsibilities in two or more IT related functions within a unit or college, these can include systems design, systems and network administration, programmer/analyst, IT support, and multimedia. This position typically demonstrates advanced knowledge of principles, practices and procedures. This position works independently on complex work assignments, reviews progress and results with management as appropriate; may manage and delegate work to lower-level staff.
Examples of Work
Job functions are specific duties that would be included in the essential functions of the job description. These functions are not all-inclusive nor do they cover the full extent of the duties performed.
- Evaluates equipment, components, and software for new solutions to complex information systems.
- Leads in the selection, installation and maintenance standards on software/hardware applications and network systems.
- Interfaces with vendors to resolve hardware and software problems.
- Consults on programming and administration for applications and databases.
- Develops design requirements as needed.
- Participates in and provides information for the strategic planning process at the department or college level.
- Develops and maintains programs and scripts to aid in systems management.
- Provides oversight for the configuration, maintenance and security of network devices, server hardware, operating systems and associated services.
- Manages the development of plans, schedules and requirements for the deployment and lifecycles of systems.
- Interfaces with University organizations to resolve service related issues.
- Leads and provides oversight for development projects of moderate to large scale.
- Maintains familiarity with software standards and procedures.
- Plans for implementation of, and ensures compliance with University, college and/or departmental security and configuration policies.
- Designs, plans, installs, debugs, and troubleshoots operations support and automation systems, systems software, hardware applications and support products.
- Installs, evaluates, and applies software and application updates, ensures back-up and recovery capabilities.
- Develops strategies for implementing multimedia technology across a range of programs and initiatives.
- Provides consultation to faculty and staff in the design and structure of multimedia solutions for active and collaborative, computer-mediated, and distributed learning.
- Develops proposals, work plans, training plans, budgets and reports of IT projects.
Education and Experience
A bachelor’s degree in an appropriate area of specialization and four years of appropriate experience or an equivalent combination of education and experience.
Licensure and Certification
N/A
Supervision
Position may manage and delegate work to lower-level staff.
Competencies
- Technical Troubleshooting
- Problem Solving
- Effective Communications
- Flexibility And Adaptability
- Service Excellence
- Managing Multiple Priorities
- Interpersonal Relationships
- Analytical Thinking
- Planning And Organizing
- IT Environment
To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.