Knowledge of an organization’s IT purposes and activities; ability to create an effective IT environment for business operations.
Identifies major roles and responsibilities of the IT function.
Describes key activities performed by IT professionals and managers.
Names key IT departments, functions, and players.
Gathers information on key IT initiatives and projects.
Analyzes the purposes and responsibilities of one's own IT department.
Recognizes basic IT needs from the business users perspective.
Implements existing technology infrastructure and systems management practices of one's own IT unit.
Researches planned platforms, strategies, initiatives, and key issues related to the IT environment.
Follows an organization's information management policies.
Consults on the rationale behind the use of technology infrastructure across various functions.
Coaches others on the roles and responsibilities of the IT department.
Evaluates the key benefits and drawbacks for an organization's existing IT structure.
Provides insights into key aspects of strategic systems and technology development plans.
Instructs on day-to-day IT operations: business impacts, priorities and dependencies.
Oversees the IT systems management philosophy, administrative service functions and requirements.
Compares key IT functions, major roles, and interdependencies to those in comparable organizations.
Contributes to the definition or architecture of the global IT environment.
Predicts blueprints for the future of IT and their expected impact on the bottom line.
Develops an operational business model for the IT organization.
Elaborates on industry and marketplace experiences in terms of technology infrastructure and processes.
Contributes to the creation of technology-related best practices and processes.
- How did you evaluate the performance of IT equipment?
- Describe commonly used IT standards and policies.
- How was the performance of the IT structure you developed last year?
- What do you think will be the industry trends and market directions of the IT environment?