IT Generalist I
Summary
This position has responsibilities in two or more IT related functions within a unit or college, these can include systems design, systems and network administration, programmer/analyst, IT support, and multimedia. This position typically demonstrates proficient knowledge of areas and integrates fundamental elements from other specialties into work assignments. This position typically works with minimal supervision, but will confer with manager on unusual matters.
Examples of Work
Job functions are specific duties that would be included in the essential functions of the job description. These functions are not all-inclusive nor do they cover the full extent of the duties performed.
- Designs, develops, tests, debugs, installs, implements, modifies, and supports new or existing applications software in accordance with standard practices.
- Evaluates equipment, components, and software for use in moderately complex Information Technology systems and solutions; may interface with vendors as necessary.
- May develop design requirements and prototypes.
- Configures and maintains network devices, server hardware, operating systems and associated services.
- Participates in plans, schedules and requirements for the deployment of systems
- Analyzes user requirements.
- Provides technical support of workstations and guidance to customers.
- Assists with user accounts, file rights management and backup recovery.
- Assists in the development of appropriate technology solutions for information delivery and/or learning environments.
- Coordinates and advises on projects related to multimedia technologies development.
- Creates graphical or interactive training resources and related documentation as directed by the project.
Education and Experience
A bachelor’s degree in an appropriate area of specialization or an equivalent combination of education and experience.
Licensure and Certification
N/A
Supervision
This position does not typically include supervisory responsibility.
Competencies
- Technical Troubleshooting
- Managing Multiple Priorities
- Flexibility And Adaptability
- Problem Solving
- IT Environment
- Service Excellence
- Web-Based Facilities And Tools
- Interpersonal Relationships
- Effective Communications
- Core Application Systems
To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.