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Core Application Systems

Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage said applications for use in diverse situations.

Behavior Statements

Proficiency Level 1 - Basic understanding

Names the organization's core application systems.

Describes basic elements and benefits of core applications supported by own area.

Names major business functions and services supported by core applications.

Locates and uses relevant documentation for core applications.

Proficiency Level 2 - Working experience

Works with core application systems for a major business unit or function.

Identifies key players, criticalities, roles, and responsibilities.

Investigates application-related issues with both business and IT professionals.

Helps create contingency plans to mitigate impact of disruption on core applications.

Recommends enhancements for a major application system or related subsystems.

Proficiency Level 3 - Extensive experience

Tracks data flow between own applications and core applications in other business areas.

Manages application-related issues, implications, and approaches with clients.

Evaluates key interfaces and interdependencies among core applications systems.

Explains features and benefits of core applications for consideration by business units.

Implements existing and planned application enhancements in major business units.

Plans enhancement, conversion, and retirement strategies for core applications.

Proficiency Level 4 - Subject matter depth and breadth

Leads in designing application architecture for core applications.

Conceptualizes and describes high-level data flows between core systems.

Consults on conversion and retirement of core systems.

Offers both historical and predictive perspectives on core applications.

Ensures that appropriate back-up, recovery, and contingency plans are in place for core applications.

Monitors industry for new approaches to applications development and implementation.

Interview Questions

  • Describe your experience with implementations of application systems into various business units.
  • Tell me about a time when a client had a difficult time with application related issues and the process you used to help solve these problems.
  • What type of application systems do you have experience using?

Titles with Shared Competencies