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Web-Based Facilities And Tools

Knowledge of and ability to use, manage or exploit web-based (Internet, intranet, extranet, etc.) resources, opportunities and challenges.

Behavior Statements

Proficiency Level 1 - Basic understanding

Understands basic concepts, features and facilities of the Internet.

Can identify major uses of Web-based services within the organization.

Knows correct procedures for use of internal and external e-mail.

Learns basic navigation tools and techniques, especially those specific to organization.

Proficiency Level 2 - Working experience

Identifies Web-based services available at own desktop.

Navigates successfully through various services.

Explains major issues associated with website construction and deployment.

Utilizes various web browsers and search tools.

Can discuss at least one organization-specific Web-based application.

Proficiency Level 3 - Extensive experience

Documents Internet services pricing schemes, cost and capacity issues.

Summarizes benefits and risks associated with Internet-based applications.

Applies Internet strategies for marketing, research, security, and other business applications.

Implements Internet-based products and applications.

Monitors industry trends, new developments, and marketplace experience.

Plans and manages growth of Internet usage within own department.

Monitors industry and competitor presence on the Internet.

Proficiency Level 4 - Subject matter depth and breadth

Champions the use of the Internet for business development.

Plans and manages growth of Internet usage enterprise-wide.

Consults to others on Internet and intranet opportunities and challenges.

Participates in development of organization's practices and standards re Internet.

Educates others on the history and evolution of the Internet and associated business issues.

Interview Questions

  • How did your organization use inter/intranet technologies to improve communication?
  • How did your organization use the inter/intranet to increase or generate revenue?
  • Have you ever used the internet to facilitate research? How did you decide what information was valid and worth using?
  • Did you experience any internal resistance to using the intra/internet as a form of communication or to drive business? How were these concerns addressed?

Titles with Shared Competencies