Computer Operator II

Summary

This position is responsible for routine system support.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

• Monitors and controls the status and operations of computing and networking systems.
• Monitors console systems and peripheral equipment.
• Monitors the status and operations of data center infrastructure.
• Maintains Production Control procedural documentation.
• Supervises the workflow of lower level computer operators on all shifts on a regular basis.
• Responsible for directing the training of shift staff in a constantly changing environment.
• Responds to customer inquiries and alerts.
• Conducts routine inspections on equipment and reports any abnormalities.
• Monitors all new or surplus equipment.
• Assists with the asset management of IT equipment.
• May make changes to operational parameters.
• May assist programmers and systems analysts as needed with testing and debugging.
• May maintain inventory, maintenance, and repair logs.

Education and Experience

An associate’s degree or a high school diploma and three years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Licensure and Certification

N/A

Supervision

This position may include supervisory responsibility.

Competencies

• Computer Operations
• Operational Functions
• Problem Solving
• Decision Making And Critical Thinking
• Teamwork
• Accuracy And Attention To Detail
• Standard Operating Procedures (SOP)
• Listening
• Managing Multiple Priorities
• Oral Communications

To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.