Computer Operator III

Summary

This position is responsible for medium-complexity system support.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

• Responsible for supporting systems on multiple platforms.
• Monitors and controls the status and operations of computing and networking systems.
• Operates and monitors console systems and peripheral equipment.
• Responsible for making changes to operational parameters.
• Monitors the status and operations of data center infrastructure.
• Oversees shift staff to ensure adequate staffing and performance.
• Acts as primary contact for customer inquiries.
• Responsible for all incident reporting during his/her shift.

Education and Experience

An associate’s degree or a high school diploma and five years of appropriate experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Licensure and Certification

N/A

Supervision

This position does include supervisory responsibility.

Competencies

• Computer Operations
• Operational Functions
• Problem Solving
• Decision Making And Critical Thinking
• Teamwork
• Accuracy And Attention To Detail
• Standard Operating Procedures (SOP)
• Listening
• Managing Multiple Priorities
• Oral Communications

To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.