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Positions primarily provide in-person, phone, and electronic reception for a unit or office.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

  • Greets callers and visitors and handles their inquiries or refers them to appropriate staff.
  • Schedules appointments or maintains and updates appointment calendars.
  • Records and routes messages.
  • Opens and distributes mail and prepares outgoing mail; receives or prepares packages for courier delivery.
  • Operates various office equipment and computer systems.
  • Posts and maintains information in public areas.
  • May operate a multi-line telephone.
  • May perform other general office duties, such as filing and data entry.

Education and Experience

A high school diploma or equivalent.

Licensure and Certification



This position does not typically include supervisory responsibility.


To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.