Office & Business Administration Titles

Job Families

Administrative Assistant I

The Administrative Assistant I role centers on supporting general administrative operations of a given unit. Responsibilities include receptionist duties, scheduling,…

Administrative Assistant II

The Administrative Assistant II serves as an adept professional, proficient in handling general to moderately complex administrative tasks. They act…

Administrative Assistant III

This senior para-professional role provides specialized administrative support primarily to higher management, such as assistant deans, associate deans, chairs, or…

Administrative Specialist I

The Administrative Specialist I plays a pivotal role in managing the daily operations of a smaller office or unit. This…

Administrative Specialist II

The Administrative Specialist II oversees administrative functions in complex office environments or provides lead administrative support in larger units. This…

Administrative Specialist III

Administrative Specialist III manages the broad administrative activities of a large office, demonstrating expertise in multiple administrative areas, and ensuring…

Asset Specialist I

Positions have responsibility for verifying and updating physical information on assets in property records and responding to basic inquiries. Employees…

Asset Specialist II

Positions have responsibility for processing physical and financial information on assets. They interact with departments and customers regularly, provide reports,…

Asset Specialist III

Positions have responsibility for processing physical and financial information on assets. They interact with departments and customers regularly, provide reports,…

Assistant Director, Administrative Services

Assists the Director or other appropriate administrator in the management of one or more aspects of administrative services units and/or…

Assistant Director, Business Services

Assists the Director or other appropriate administrator in the management of one or more aspects of a business services unit…

Assistant Director, Operations

Assists the Director or other appropriate administrator in the management of one or more aspects of a operations unit and/or…

Assistant Manager, Postal Services

This position supports the operation of UF Mail and Document Services.  This position assists in daily operations of all mail…

Associate Director, Administrative Services

Assists the Director or other appropriate administrator in the overall management and administrative direction of all aspects of one or…

Associate Director, Business Services

Assists the Director or other appropriate administrator in the management of one or more aspects of a business services unit…

Associate Director, Operations

Assists the Director or other appropriate administrator in the overall management and administrative direction of all aspects of a college,…

Business Administration Specialist I

This position works in a shared services center and serves departments and colleges by analyzing, preparing and entering transactional activities…

Business Administration Specialist II

This position works in a shared services center and provides high level expertise for complex transactions, and facilitates advances in…

Business Administration Specialist III

This position works in a shared services center and provides oversight and coordination of the administrative and fiscal operations, which…

Business Intelligence Analyst

Positions are responsible for tasks related to unit or University business intelligence, such as conducting data queries, overseeing data collection…

Call Center Agent I

Positions communicate with clients, members, or subscribers in a high-volume call center setting. Primary responsibilities are to answer incoming phone…

Call Center Agent II

Positions communicate with clients, members, or subscribers in a high-volume call center setting. Primary responsibilities are to answer incoming phone…

Call Center Agent III

Positions communicate with clients, members, or subscribers in a high-volume call center setting. Positions provide advanced call center service and…

Call Center Supervisor

Positions provide leadership, expert guidance, supervision and oversight for a call center.

Cashier

This is work performing cash transactions and preparing related documents.

Customer Service Representative

Provides a range of customer service related activities in support of a unit. Interacts with customers to provide information in…

Customer Service Supervisor

This position is responsible for leading and managing a team of customer service representatives to ensure exceptional customer service delivery.…

Data Entry Processor

Positions operate a data entry device to input forms, records, or other data into an electronic format. They perform quality…

Director, Administrative Services

Responsible for the operational management and administrative direction of one or more administrative services unit and/or function with broad responsibility.…

Director, Business Services

Responsible for the operational management and administrative direction of a business services unit and/or function with broad responsibility. Areas may…

Director, Operations

Responsible for the operational direction of a college, department, or major unit and/or function with broad responsibility. This position directs…

Executive Assistant I

This position provides intricate administrative support of a confidential nature to high-level executives such as deans, assistant vice presidents, executive…

Executive Assistant II

Provides advanced administrative support to a top executive who is a member of the University Cabinet. This role requires extensive…

Executive Assistant III

The Executive Assistant III provides high-level administrative support to the president or a senior vice president. With an in-depth understanding…

Hotel Desk Clerk

The Hotel Desk Clerk described is responsible for performing a variety of guest services and support function for the Reitz…

Management Analyst

The Management Analyst is a combination of financial analysis, project management, audit coordination, and reporting responsibilities. It is tasked with…

Manager, Administrative Services

This position manages multiple aspects of administration and/or functions, including human resources, financial, and other administrative services essential to the…

Manager, Assets

Positions oversee or manage programs related to inventory, utilization, and disposal of University equipment or other physical assets.

Manager, Operations

This position manages one or more operational responsibilities including property control, facilities management, finance, human resources and other services essential…

Manager, Postal Services

This position develops and implements operating policies and procedures for the sorting, delivering, and collection of US Postal Services Mail…

Manager, University Records

This position is responsible for the University’s records and information management program. It serves as principal advisor to senior administration…

Manager, Warehouse/Stores

This position manages activities related to warehouse and store functions. Manages and oversees the daily operations of the assigned area.…

Operations Assistant

Performs and/or assists with a variety of administrative tasks in support of the operations function. This position assists with tasks…

Operations Specialist

Performs a variety of operational functions. Responsible for recurring or daily functions or processes that are necessary for business execution.…

Passport Specialist

This position assists students, staff, faculty and the general public by phone, email, and in person by answering questions regarding…

Postal Associate I

This position performs a variety of tasks in a post office, such as receive letters and parcels; sell postage and…

Postal Associate II

This position performs a variety of tasks in a post office and supports the daily operations of the UF Mail…

Print Shop Assistant

This position is responsible for the set up and operation of printing equipment and/or related peripherals.

Print Shop Manager

This position is responsible for managing the operation of a University print shop.

Program Assistant

Position assists in planning, implementing, and administering activities within an assigned program area. Duties may be broad-based but should reflect…

Project Manager I

Under direct supervision, oversees a small project or phases of a larger project. Works with customer(s) to define project scope…

Project Manager II

Under general supervision, oversees various projects of a moderate to complex nature to ensure project coordination and implementation aligns with…

Project Manager III

Responsible for all aspects of the development and implementation of extremely complex projects having a significant impact on the University’s…

Receptionist

Positions primarily provide in-person, phone, and electronic reception for a unit or office.

Records Analyst I

Positions provide professional level analysis, evaluation, and consultation for University records management systems. Responsibilities may include assisting in the inventory,…

Records Analyst II

Positions provide expert level analysis, evaluation, consultation, and leadership for University records management systems, particularly electronic or digital records. Responsibilities…

Special Projects Coordinator

The Special Project Coordinator is responsible for overseeing and managing a variety of projects that require a diverse set of…

Warehouse/Stores Assistant

Positions receive, disburse, and maintain supplies, equipment, stock, or other items.

Warehouse/Stores Specialist

Positions perform general and complex receiving and disbursement tasks or oversee other warehouse/stores staff.