Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Describes key benefits, drawbacks and rationale for documenting relevant information.
Identifies information capture needs in own area.
Provides examples of the risks associated with failing to record relevant information.
Explains organizational methods for documenting, identifying and recording information.
Fulfills routine information capture needs in own area.
Follows defined procedures to document all routine information.
Identifies relevant established standards, policies and practices.
Cites examples of different types of relevant information that need to be captured.
Uses automated tools to capture, organize and archive relevant information.
Provides guidance in documenting pertinent information.
Uses detailed knowledge of records retention program to conduct training and/or meetings.
Ensures that all exceptions and unusual circumstances are properly captured and reviewed.
Helps others understand how the recording of information impacts other business units.
Enhances the processes and procedures used in the organization's records retention program.
Coordinates and monitors the various steps involved in a records retention program.
Contributes to organization and industry best practices for documenting information.
Speaks to knowledge management issues related to information capture.
Discusses pros and cons of major applications and documentation sources and methods.
Plays a leadership role in establishing organization's standards, policies, and procedures.
Monitors industry trends and directions and discusses possible impact on internal policies.
Exerts influence and directly impacts organization initiatives for documentation management.
- Tell me about a time that captured data was used to directly impact the success of the organization.
- What types of security measures did you have in place to protect confidential or valuable information?
- How did your organization decide what data points to capture? Were there any objections to this decision? How were the objections handled?
- Have you ever had to make a decision between data collection accuracy and speed? How was this solved?
- How did you choose the information storage system your organization currently uses? What types of features were important and how did you evaluate different systems against each other?