Manager, IT

Summary

This position will manage IT-related activities in one or more of the following information technology areas: system administration, network support, operating systems support, systems design and/or implementation, telecommunications systems, or user/client services.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

• Supervises and provides highly complex technical design, implementation, maintenance, system administration, and support of hardware, software, network, and/or instructional technology.
• Identifies, evaluates, supports, and solves complex issues related to area of expertise.
• Participates in the planning and administration of departmental and project budgets.
• Resolves escalated problems referred by subordinate supervisors or staff.
• Prepares long and short range plans for applications selection, systems development, systems maintenance, production activities and for necessary support resources.
• Plans and coordinates project schedules and related activities.
• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.

Education and Experience

Master’s degree and two years of appropriate experience; or a bachelor’s degree and four years of appropriate experience; or an associate’s degree and six years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Licensure and Certification

N/A

Supervision

This position does have supervisory responsibility.

Competencies

• Accountability*
• Advocacy*
• Coaching/Mentoring*
• Collaboration*
• Communication*
• Emotional Intelligence*
• Execution*
• Facilitative Decision Making*
• Fair and Legal Management*
• Financial Management*
• Humility*
• Integrity*
• Judgment*
• Political Savvy*
• Problem Solving*
• Resolve*
• Role Model*
• Strategic Thinking*
• Talent Selection*
• Transparency*

To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.