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Coaching/Mentoring*

The capacity to empower and develop others and provide effective performance feedback.

*This competency is part of the Management and Leadership Competencies at UF

Behavior Statements

Proficiency Level 1 - Basic understanding

Describes the role and value of a coach.

Describes coaching responsibilities that are relevant to a business setting.

Lists qualities of effective coaching.

Gives examples of how coaching is used within own organization.

Proficiency Level 2 - Working experience

Coaches others to improve their skills.

Determines how coaching can be applied to a situation.

Observes skill practice; offers constructive feedback.

Offers suggestions for performance or process improvement in own unit.

Creates skill-practice opportunities for subject of coaching.

Proficiency Level 3 - Extensive experience

Analyzes patterns and identifies key areas for improvement of processes or results.

Coaches one or several individuals or teams on a specific competency or subject area.

Successfully coaches both superstars and problem performers.

Monitors individual or team progress through feedback sessions.

Contributes to the establishment of good coaching practices.

Discusses alternative techniques for diagnosing and coaching individuals and teams.

Proficiency Level 4 - Subject matter depth and breadth

Designs, documents, and implements a variety of coaching game plans.

Educates others on coaching strategies, techniques, and best practices.

Consults on diagnosing team performance and creating a game plan.

Monitors marketplace for effective coaching strategies and techniques.

Designs processes for identifying coaches and coaching opportunities.

Contributes to plans and policies regarding nurturing high-potential talent for retention and growth.

Interview Questions

  • How would you coach your team to work together if their working styles were not meshing well?
  • What steps would you take if you noticed a problem performer within your team?
  • Tell me how coaching relationships were viewed in your previous organization.
  • Tell me about a time when you've had to provide critical feedback to an employee. What was the result?

Titles with Shared Competencies

Assistant Dean Assistant Dean, Student Affairs Assistant Director, Academic Advising Assistant Director, Academic Support Services Assistant Director, Accounting Assistant Director, Administrative Services Assistant Director, Admissions Assistant Director, Analytic Services Assistant Director, Business Services Assistant Director, Career Services Assistant Director, Child Development Assistant Director, Clinical Research Assistant Director, Communications Assistant Director, Data Management Assistant Director, Education or Training Programs Assistant Director, Emergency Management Assistant Director, Environmental Health & Safety Assistant Director, Facilities Operations Assistant Director, Finance Assistant Director, Florida Agricultural Experiment Station Assistant Director, Health Care Administration Assistant Director, Human Resources Assistant Director, Multipurpose Facility Assistant Director, Museum Operations Assistant Director, Operations Assistant Director, Physical Security Assistant Director, Procurement Assistant Director, Public/Governmental Relations Assistant Director, Real Estate Assistant Director, Research Administration Assistant Director, Safety & Security Assistant Director, Student Affairs Assistant Director, Student Financial Aid Assistant Director, Technology Licensing Assistant Director, University Budgets Assistant Director, University Housing Assistant Director, University Housing Operations Assistant Director, University Housing Residence Life Assistant Director, University Press Assistant University Registrar Associate Dean, Administrative Affairs Associate Dean, Student Affairs Associate Director, Academic Advising Associate Director, Academic Support Services Associate Director, Accounting Associate Director, Administrative Services Associate Director, Admissions Associate Director, Analytic Services Associate Director, Business Services Associate Director, Career Services Associate Director, Child Development Associate Director, Clinical Research Associate Director, Communications Associate Director, Data Management Associate Director, Education or Training Programs Associate Director, Environmental Health & Safety Associate Director, Facilities Operations Associate Director, Finance Associate Director, Health Care Administration Associate Director, Human Resources Associate Director, IT Associate Director, Museum Operations Associate Director, Operations Associate Director, Procurement Associate Director, Public/Governmental Relations Associate Director, Research Administration Associate Director, Safety & Security Associate Director, Student Affairs Associate Director, Student Financial Aid Associate Director, Student Legal Services Associate Director, Technology Licensing Associate Director, University Housing Associate Director, University Housing Operations Associate Director, University Housing Residence Life Associate Director, University Press Associate University Registrar Chief Information Security Officer Controller Director, Academic Advising Director, Academic Support Services Director, Accounting Director, Administrative Services Director, Admissions Director, Analytic Services Director, Audits Director, Business Services Director, Campus Human Resources Director, Campus IT Director, Career Services Director, Child Development Director, Clinical Research Director, Collaborative Initiatives Director, Communications Director, Compliance & Conflicts of Interest Director, Education or Training Programs Director, Environmental Health & Safety Director, Facilities Operations Director, Finance Director, Health Care Administration Director, Human Resources Director, Investigations Director, IT Director, Multipurpose Facility Director, Museum Operations Director, Operations Director, Procurement Director, Public Records Director, Public/Governmental Relations Director, Real Estate Director, Research Administration Director, Safety & Security Director, Sales & Marketing Director, Student Affairs Director, Student Financial Aid Director, Student Legal Services Director, Sustainability Director, University Budgets Director, University Housing Director, University Housing Operations Director, University Housing Residence Life Director, University Press Director, Utilities/Energy Thermal Production Executive Director Financial Officer, SIP Manager, Academic Support Services Manager, Accounting Manager, Assets Manager, Audits Manager, Benefits Manager, Box Office Manager, Clinical Research Manager, Employee Relations Manager, Farm Manager, Finance Manager, Genetic Counseling Manager, Health Care Administration Manager, Health Information Manager, Hotel Manager, Human Resources Manager, Human Resources Processing & Records Manager, Immigration Services Manager, IT Manager, Marine Facilities & Operations Manager, Operations Manager, Postal Services Manager, Privacy Manager, Procurement Manager, Public/Governmental Relations Manager, Transportation Manager, University Records Manager, Warehouse/Stores Senior Director, Facilities Operations Senior Director, Human Resources Senior Director, IT Senior Director, Student Affairs Superintendent, Custodial Superintendent, Grounds Superintendent, Maintenance University Architect University Registrar