Resolve*
The firm determination to do something in spite of obstacles to achieve organizational results.
DEMONSTRATED BEHAVIORS
Manager and Leader: Willing to state an opinion, have a conversation, or take charge of a situation despite potential opposition; willing to make decision in difficult or ambiguous situations, especially when time is critical; approaches challenging tasks with a willing attitude
*This competency is part of the Management and Leadership Competencies at UF
Behavior Statements
Identifies the key points of tension within the role or the team.
Demonstrates the ability to respond to change.
Explains how change brings the opportunity to effect positive outcomes.
Seeks help to clarify ambiguous or contradictory expectations.
Adapts easily to changing work demands.
Diagnoses unresolved issues that result from change programs.
Responds to changes in others' roles and responsibilities.
Accommodates different levels of ability to respond to change.
Maintains reasonable boundaries between work and personal life.
Demonstrates an ability to adapt to continuous change in work demands.
Works cooperatively and capably with a wide variety of people.
Shifts focus smoothly and quickly among activities.
Maintains composure under pressure.
Guides others to understand and accept change more readily.
Defuses tensions that could result in adverse health or interpersonal outcomes.
Designs change initiatives so as to minimize adverse impacts on people.
Handles performance issues and team barriers to success with assertiveness and determination.
Negotiates successfully with multiple, large, diverse stakeholders.
Constructs multiple, contradictory or mutually exclusive scenarios to prepare for business decisions.
Leads others to maintain composure under pressure.
Defuses "herd mentality" and other threats in times of stress.
Interview Questions
- Should people use all their vacation time, and why or why not?
- Have you ever been involved in a major transition at work and if so, please describe how you handled it.
- Can you think of an occasion when you had to make a decision without having enough information? How did you handle it?
- Describe a time when your group had to work extra hard for an extended period. What steps did you take to manage your own and others' stress levels?
Titles with Shared Competencies
- Assistant Dean
- Assistant Dean, Student Affairs
- Assistant Director, Academic Advising
- Assistant Director, Academic Support Services
- Assistant Director, Accounting
- Assistant Director, Administrative Services
- Assistant Director, Admissions
- Assistant Director, Analytic Services
- Assistant Director, Business Services
- Assistant Director, Career Services
- Assistant Director, Child Development
- Assistant Director, Clinical Research
- Assistant Director, Communications
- Assistant Director, Conferences
- Assistant Director, Data Management
- Assistant Director, Education or Training Programs
- Assistant Director, Emergency Management
- Assistant Director, Environmental Health & Safety
- Assistant Director, Facilities Operations
- Assistant Director, Finance
- Assistant Director, Florida Agricultural Experiment Station
- Assistant Director, Health Care Administration
- Assistant Director, Human Resources
- Assistant Director, Marketing
- Assistant Director, Multipurpose Facility
- Assistant Director, Museum Operations
- Assistant Director, Operations
- Assistant Director, Physical Security
- Assistant Director, Procurement
- Assistant Director, Public/Governmental Relations
- Assistant Director, Real Estate
- Assistant Director, Research Administration
- Assistant Director, Safety & Security
- Assistant Director, Student Affairs
- Assistant Director, Student Financial Aid
- Assistant Director, Technology Licensing
- Assistant Director, University Budgets
- Assistant Director, University Housing
- Assistant Director, University Housing Operations
- Assistant Director, University Housing Residence Life
- Assistant Director, University Press
- Assistant University Registrar
- Associate Dean, Administrative Affairs
- Associate Dean, Student Affairs
- Associate Director, Academic Advising
- Associate Director, Academic Support Services
- Associate Director, Accounting
- Associate Director, Administrative Services
- Associate Director, Admissions
- Associate Director, Analytic Services
- Associate Director, Business Services
- Associate Director, Career Services
- Associate Director, Child Development
- Associate Director, Clinical Research
- Associate Director, Communications
- Associate Director, Data Management
- Associate Director, Education or Training Programs
- Associate Director, Environmental Health & Safety
- Associate Director, Facilities Operations
- Associate Director, Finance
- Associate Director, Health Care Administration
- Associate Director, Human Resources
- Associate Director, IT
- Associate Director, Marketing
- Associate Director, Museum Operations
- Associate Director, Operations
- Associate Director, Procurement
- Associate Director, Public/Governmental Relations
- Associate Director, Research Administration
- Associate Director, Safety & Security
- Associate Director, Student Affairs
- Associate Director, Student Financial Aid
- Associate Director, Student Legal Services
- Associate Director, Technology Licensing
- Associate Director, University Housing
- Associate Director, University Housing Operations
- Associate Director, University Housing Residence Life
- Associate Director, University Press
- Associate University Registrar
- Chief Information Security Officer
- Controller
- Director, Academic Advising
- Director, Academic Support Services
- Director, Accounting
- Director, Administrative Services
- Director, Admissions
- Director, Analytic Services
- Director, Audits
- Director, Business Services
- Director, Campus Human Resources
- Director, Campus IT
- Director, Career Services
- Director, Child Development
- Director, Clinical Research
- Director, Collaborative Initiatives
- Director, Communications
- Director, Education or Training Programs
- Director, Environmental Health & Safety
- Director, Facilities Operations
- Director, Finance
- Director, Health Care Administration
- Director, Human Resources
- Director, Investigations
- Director, IT
- Director, LibraryPress
- Director, Marketing
- Director, Multipurpose Facility
- Director, Museum Operations
- Director, Operations
- Director, Procurement
- Director, Public Records
- Director, Public/Governmental Relations
- Director, Real Estate
- Director, Research Administration
- Director, Safety & Security
- Director, Sales & Marketing
- Director, Student Affairs
- Director, Student Financial Aid
- Director, Student Legal Services
- Director, Sustainability
- Director, University Budgets
- Director, University Housing
- Director, University Housing Operations
- Director, University Housing Residence Life
- Director, University Press
- Director, Utilities/Energy Thermal Production
- Executive Director
- Financial Officer, SIP
- Manager, Academic Support Services
- Manager, Accounting
- Manager, Assets
- Manager, Benefits
- Manager, Box Office
- Manager, Clinical Research
- Manager, Employee Relations
- Manager, Farm
- Manager, Finance
- Manager, Genetic Counseling
- Manager, Health Care Administration
- Manager, Health Information
- Manager, Hotel
- Manager, Human Resources
- Manager, Human Resources Processing & Records
- Manager, Immigration Services
- Manager, Internal Audits
- Manager, IT
- Manager, Marine Facilities & Operations
- Manager, Operations
- Manager, Postal Services
- Manager, Procurement
- Manager, Public/Governmental Relations
- Manager, Transportation
- Manager, University Records
- Manager, Warehouse/Stores
- Senior Director, Facilities Operations
- Senior Director, IT
- Senior Director, Student Affairs
- Student Account Manager
- Superintendent, Custodial
- Superintendent, Grounds
- Superintendent, Maintenance
- Telecommunications Technician Supervisor
- University Architect
- University Registrar