Director, University Housing Operations

Summary

Responsible for the operational management and administrative direction of university housing and organizational operations with broad responsibility. Oversees all activities of a residence life and coordinates the operations of the university’s residence halls or assigned area. This position directs the long-range strategic planning, operations, and/or administrative activities of a department or major function. Analyzes the effectiveness of and establishes future direction for functional policies and programs. The primary duty is the management of other managers, professionals, and support staff*.  This position reports to a Vice President, Assistant/Associate Vice President, Associate Dean, or other appropriate administrator. This position may not report to another Director.

Examples of Work

Job functions are specific duties that would be included in the essential functions of the job description.  These functions are not all-inclusive nor do they cover the full extent of the duties performed.

• Responsible for the oversight and management of the university’s residential housing administrative operations. Oversees all activities of housing administrative operations and coordinates the functions of housing assignments, conference services, safety and security programs, residence hall front desk operations, marketing, and university-wide Office of Youth Conference Services. Responsible for departmental development of policies and procedures regarding student housing assignments, occupancy management, conference services, safety and security programs, residence hall front desk operations, marketing, and university-wide youth conference compliance.
• Translates strategic and tactical business plans into operational plans. Has latitude to make operational decisions within broadly defined parameters and decision require a high level of judgement. Deviations from university policies generally requires higher managerial approval.
• Establishes the direction, goals, implementation strategy and policies of the department or unit within an administrative area.
• Directs the efforts of and supervises departmental staff, sets performance standards and accountability. Has the authority to propose, uphold, modify or revoke notices of proposed dismissals or suspensions.
• Formulates and administers the annual operating budget. With appropriate approval, may procure agreements for materials or services.
• Develops growth and development plans to maximize learning and development opportunities in order to improve team members’ performance and addresses departmental skill gaps.
• Advises senior administrators in implementing programs, new initiatives, and special projects.
• Responsible for ensuring the all programs, activities, and services comply with university, state, and federal regulations.
• Responsible for developing and maintaining partnerships throughout the University. Oversees communications, promotions, and public relations for department in order to achieve departmental goals and objectives.
• Serves on various university, division and departmental committees and represents the department at various state and national associations.
• Responsible for maintaining an inclusive working environment that is free from discrimination and harassment.

Education and Experience

Master’s degree in appropriate area of specialization and six years of appropriate experience or a bachelor’s degree in appropriate areas of specialization and eight years of experience.

Licensure and Certification

N/A

Supervision

This position does have supervisory responsibility.

Competencies

• Emotional Intelligence*
• Communication*
• Collaboration*
• Coaching/Mentoring*
• Advocacy*
• Accountability*
• Humility*
• Financial Management*
• Fair and Legal Management*
• Facilitative Decision Making*
• Execution*
• Resolve*
• Problem Solving*
• Political Savvy*
• Judgment*
• Integrity*
• Transparency*
• Talent Selection*
• Strategic Thinking*
• Role Model*

To see common career pathways for each position at the University of Florida please visit the Career Paths section of the UFHR website.