Effective Communication**

Effective at active listening and/or utilizing specific mediums of communication.

Written communication contains minimal errors and/or is appropriate for audiences.

Does not require guidance to appropriately read verbal and non-verbal cues of others.

Engages in active listening.

Asks questions to confirm understanding, obtain more information, and identify the needs and opinions of stakeholders with a genuine interest.

Reads verbal and non-verbal cues and modifies responses and behaviors as appropriate.

Articulates purpose, ideas, objectives, and impact through multiple mediums to inspire actions and to influence outcomes consistent with stakeholders’ interests.

Strategically tailors the conversations and responses to different styles, contexts, and situations.

Asks questions strategically in an effort to gain a full understanding of key objectives.

Analyzes and synthesizes key information from stakeholder interactions.

Delivers information and instructions successfully through written and/or verbal communication.

Serves as an ambassador of the organization by eloquently weaving in the mission to all mediums of communication.

Explains the business case and value of advancement to stakeholders to gain their collaboration and to meet their objectives and organizational goals.

Effectively utilizes all mediums of communication based on the constituent’s preference.