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Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees; ability to apply this knowledge appropriately to diverse situations.

Behavior Statements

Proficiency Level 1 - Basic understanding

Explains why confidentiality is critical in business.

Cites examples of business situations requiring confidentiality.

Identifies potential consequences of inappropriate disclosure.

Locates information on confidentiality in own function.

Proficiency Level 2 - Working experience

Under guidance, deals with situations or information requiring confidentiality.

Identifies information within own function that cannot be disclosed.

Identifies locally relevant tools or instruments for managing confidential information.

Utilizes authorized disclosure levels and authorized personnel in own area.

Makes sure to know organization-wide policy, procedures, and internal experts on confidentiality.

Proficiency Level 3 - Extensive experience

Demonstrates in-depth knowledge of organization's policies and practices requiring confidentiality.

Ensures proper protection of organization's confidential information.

Leads explorations of business risk and consequences of various breaches of confidentiality.

Uses organization's policies to determine if a particular piece of information is confidential.

Anticipates and addresses situations where breach of confidentiality may be at stake.

Explores with management appropriate options for handling confidentiality.

Proficiency Level 4 - Subject matter depth and breadth

Ensures others understand the full spectrum of confidentiality issues in a business enterprise.

Raises awareness of impact of breach of confidentiality on corporate reputation and bottom line.

Monitors industry and marketplace experience re managing confidentiality.

Evaluates the effectiveness of various tools for managing risk of inappropriate disclosure.

Leads the architecting and enforcing of confidentiality policies and practices.

Consults to senior management on confidential matters and on confidentiality itself.

Interview Questions

  • What would you do if you heard a co-worker had breached the organization's policies on confidentiality?
  • What types of tools have you used in the past to manage confidential information?
  • Tell me about a time when you or someone you know inappropriately disclosed information. What were the consequences?

Titles with Shared Competencies