Humility*
The genuine ability to relate to all people; unpretentious, polite, sharing credit, unafraid to admit mistakes
*This competency is part of the Management and Leadership Competencies at UF
Behavior Statements
Describes the nature of a productive business relationship.
Explains some of the benefits of building business partnerships.
Identifies key business relationships in own area.
Provides examples of the characteristics of effective business relationships.
Describes the roles and responsibilities in a business relationship.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Ensures prompt and effective response to client requests and interactions.
Works with clients to address critical issues and resolve major problems.
Maintains productive, long-term relationships with clients or vendors.
Conducts periodic reviews of work effort, progress, issues, and successes.
Creates opportunities to educate support teams on client priorities.
Participates in negotiating the terms of the business relationship.
Communicates to clients regarding expectations of all parties.
Empowers others to establish collaborative, healthy relationships.
Oversees client reviews to clarify expectations and discuss actual service delivery.
Coaches others in the value, issues, and methods of client partnerships.
Helps clients discern business trends and their implications.
Maintains status information on major developments in client or partner environment.
Collaborates with clients in the pursuit of common business objectives.
Fosters a climate conducive to establishing positive working relationships with outsiders.
Interview Questions
- Tell me about a time that a relationship resulted in an unexpected benefit to the organization.
- Tell me about your relationship with your peers and manager in your last organization.
- How do you establish a relationship with clients and vendors?
- Describe to me an effective business relationship vs. an ineffective business relationship.
- How do you maintain professional relationships with people that you don't care for personally?
Titles with Shared Competencies
- Assistant Dean
- Assistant Dean, Student Affairs
- Assistant Director, Academic Advising
- Assistant Director, Academic Support Services
- Assistant Director, Accounting
- Assistant Director, Administrative Services
- Assistant Director, Admissions
- Assistant Director, Analytic Services
- Assistant Director, Business Services
- Assistant Director, Career Services
- Assistant Director, Child Development
- Assistant Director, Clinical Research
- Assistant Director, Communications
- Assistant Director, Conferences
- Assistant Director, Data Management
- Assistant Director, Education or Training Programs
- Assistant Director, Emergency Management
- Assistant Director, Environmental Health & Safety
- Assistant Director, Facilities Operations
- Assistant Director, Finance
- Assistant Director, Florida Agricultural Experiment Station
- Assistant Director, Health Care Administration
- Assistant Director, Human Resources
- Assistant Director, Marketing
- Assistant Director, Multipurpose Facility
- Assistant Director, Museum Operations
- Assistant Director, Operations
- Assistant Director, Physical Security
- Assistant Director, Procurement
- Assistant Director, Public/Governmental Relations
- Assistant Director, Real Estate
- Assistant Director, Research Administration
- Assistant Director, Safety & Security
- Assistant Director, Student Affairs
- Assistant Director, Student Financial Aid
- Assistant Director, Technology Licensing
- Assistant Director, University Budgets
- Assistant Director, University Housing
- Assistant Director, University Housing Operations
- Assistant Director, University Housing Residence Life
- Assistant Director, University Press
- Assistant University Registrar
- Associate Dean, Administrative Affairs
- Associate Dean, Student Affairs
- Associate Director, Academic Advising
- Associate Director, Academic Support Services
- Associate Director, Accounting
- Associate Director, Administrative Services
- Associate Director, Admissions
- Associate Director, Analytic Services
- Associate Director, Business Services
- Associate Director, Career Services
- Associate Director, Child Development
- Associate Director, Clinical Research
- Associate Director, Communications
- Associate Director, Data Management
- Associate Director, Education or Training Programs
- Associate Director, Environmental Health & Safety
- Associate Director, Facilities Operations
- Associate Director, Finance
- Associate Director, Health Care Administration
- Associate Director, Human Resources
- Associate Director, IT
- Associate Director, Marketing
- Associate Director, Museum Operations
- Associate Director, Operations
- Associate Director, Procurement
- Associate Director, Public/Governmental Relations
- Associate Director, Research Administration
- Associate Director, Safety & Security
- Associate Director, Student Affairs
- Associate Director, Student Financial Aid
- Associate Director, Student Legal Services
- Associate Director, Technology Licensing
- Associate Director, University Housing
- Associate Director, University Housing Operations
- Associate Director, University Housing Residence Life
- Associate Director, University Press
- Associate University Registrar
- Chief Information Security Officer
- Controller
- Director, Academic Advising
- Director, Academic Support Services
- Director, Accounting
- Director, Administrative Services
- Director, Admissions
- Director, Analytic Services
- Director, Audits
- Director, Business Services
- Director, Campus Human Resources
- Director, Campus IT
- Director, Career Services
- Director, Child Development
- Director, Clinical Research
- Director, Collaborative Initiatives
- Director, Communications
- Director, Education or Training Programs
- Director, Environmental Health & Safety
- Director, Facilities Operations
- Director, Finance
- Director, Health Care Administration
- Director, Human Resources
- Director, Investigations
- Director, IT
- Director, LibraryPress
- Director, Marketing
- Director, Multipurpose Facility
- Director, Museum Operations
- Director, Operations
- Director, Procurement
- Director, Public Records
- Director, Public/Governmental Relations
- Director, Real Estate
- Director, Research Administration
- Director, Safety & Security
- Director, Sales & Marketing
- Director, Student Affairs
- Director, Student Financial Aid
- Director, Student Legal Services
- Director, Sustainability
- Director, University Budgets
- Director, University Housing
- Director, University Housing Operations
- Director, University Housing Residence Life
- Director, University Press
- Director, Utilities/Energy Thermal Production
- Executive Director
- Financial Officer, SIP
- Manager, Academic Support Services
- Manager, Accounting
- Manager, Assets
- Manager, Benefits
- Manager, Box Office
- Manager, Clinical Research
- Manager, Employee Relations
- Manager, Farm
- Manager, Finance
- Manager, Genetic Counseling
- Manager, Health Care Administration
- Manager, Health Information
- Manager, Hotel
- Manager, Human Resources
- Manager, Human Resources Processing & Records
- Manager, Immigration Services
- Manager, Internal Audits
- Manager, IT
- Manager, Marine Facilities & Operations
- Manager, Operations
- Manager, Postal Services
- Manager, Procurement
- Manager, Public/Governmental Relations
- Manager, Transportation
- Manager, University Records
- Manager, Warehouse/Stores
- Senior Director, Facilities Operations
- Senior Director, IT
- Senior Director, Student Affairs
- Student Account Manager
- Superintendent, Custodial
- Superintendent, Grounds
- Superintendent, Maintenance
- University Architect
- University Registrar